Restart the Microsoft Office Click-to-Run Service inside Services.msc for the logging to take effect. Reg delete HKLM\SOFTWARE\Microsoft\ClickToRun\OverRide /v LogLevel To disable logging: reg delete HKLM\SOFTWARE\Microsoft\ClickToRun\OverRide /v PipelineLogging Reg add HKLM\SOFTWARE\Microsoft\ClickToRun\OverRide /v PipelineLogging /t REG_DWORD /d 1 To enable logging: reg add HKLM\SOFTWARE\Microsoft\ClickToRun\OverRide /v LogLevel /t REG_DWORD /d 3 The logs are stored under %temp% for sign-in or activation issues, in the format of MachineName-Date-time.log.įor installation or patching issues, run the following commands to add or delete the registry keys: Reproduce the issue and collect the logs for review. To disable logging: reg delete HKCU\Software\Microsoft\Office\16.0\Common\Logging /v EnableLogging To enable logging: reg add HKCU\Software\Microsoft\Office\16.0\Common\Logging /v EnableLogging /t REG_DWORD /d 1 To collect more verbose logging details, registry keys must be added.įor sign-in or activation issues, run the following commands to add or delete the registry key: These might include sign-in issues, installation and patching issues, or even app issues. When you troubleshoot Microsoft Office issues, traditional log settings sometimes don't collect enough information. This article was written by Eric Splichal, Support Escalation Engineer.
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